Privacy Policy – GivEducation Limited

Effective Date: 1st May 2025

Thank you for visiting GivEducation Limited’s website and using the GivEducation Toolkit. We respect your privacy and are committed to protecting your personal data.

1. Who We Are

GivEducation Limited
Registered in England and Wales, Company Number: 14240825
VAT Number: GB429238482
Registered Office: 

Osprey House, 

Brymbo Road, 

Lymedale Business Park, 

Newcastle, 

Staffordshire, 

England, ST5 9HX

Contact: joe.basketts@giveducation.co.uk

2. Scope of This Policy

This policy explains how we collect, use, and protect your personal data when you:

• Visit our website

• Use the GivEducation Toolkit

The website and Toolkit are designed for educators and schools. They are not intended for direct use by children.

3. What Information We Collect

• Website Visitors: IP address, browser type, device information, and usage data (via Google Analytics cookies)

• Toolkit Users (Teachers): Login credentials, saved user activity (e.g., previous requests)

• Toolkit Organisations (Schools/MATs): Organisational contact details, onboarding records

• Pupil Data (Processed via the Toolkit): Only collected after school verification and parental consent; includes voice notes, photographs of pupil work, and teacher observations

4. How We Use Your Information

• To provide and improve the GivEducation services

• To monitor website performance and usage trends (analytics)

• To fix errors and maintain security (Sentry error monitoring)

• To respond to queries and support requests

• To meet our legal and contractual obligations

5. Use of Cookies

We use cookies to:

• Enable basic functionality (e.g., login sessions)

• Save your recent activity in the Toolkit for your convenience

• Track anonymised usage patterns (Google Analytics, Statcounter)

• Monitor service performance (Sentry)

You can manage your cookie preferences at any time through our website’s cookie settings.

6. Third-Party Services

We use trusted service providers who help us deliver our services securely:

• Amazon Web Services (AWS) – hosting

• Groq, Inc. – AI processing

• Statcounter – website and app analytics

• Sentry – error tracking and logging

• FAL AI – supporting AI features

Where data is processed outside the UK, appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Your Rights

You have rights under UK GDPR, including the right to:

• Access your personal data

• Correct inaccurate data

• Withdraw consent

• Object to processing

• Request deletion

To exercise these rights, please contact your school (if pupil data) or us (for website/toolkit data).

8. Data Security

We use encryption, role-based access controls, and staff vetting (enhanced DBS) to protect all data we process.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated on our website.

Contact:
joe.basketts@giveducation.co.uk
Osprey House, Brymbo Road, Lymedale Business Park, Newcastle, Staffordshire, England, ST5 9HX